Refund Policy

Effective Date: July 30, 2026

Thank you for choosing NR SHAOWN IT. We provide digital marketing services and website development solutions with the goal of delivering high-quality work that meets your business needs. This Refund Policy explains the conditions under which refunds may be considered after project delivery.

1. 7-Day Refund Window

We offer a 7-day refund policy after work delivery. If you are not satisfied with the delivered work, you must contact us within 7 calendar days from the date of final delivery to request a refund review.

2. Refund Conditions

A refund may only be considered if all of the following conditions are met:

• The refund request is submitted within 7 calendar days after final delivery.
• The request clearly explains the issue with the delivered work.
• We are given a fair opportunity to revise or correct the work before the refund is approved.
• The delivered work has not been fully used, published, or transferred to another party in a way that prevents a refund review.
• The request is made in good faith and not for misuse or unreasonable cancellation after service completion.

3. Non-Refundable Cases

Refunds will generally not be provided in the following situations:

• If the project has been approved, published, or fully accepted by the client.
• If the issue is caused by incorrect, incomplete, or delayed information provided by the client.
• If revision opportunities were offered but not used by the client.
• If the project includes work that has already been delivered and actively used.
• If the request is submitted after the 7-day refund period has expired.
• If the client changes their mind after approval without a valid service-related reason.

4. Revision Before Refund

Before any refund is approved, we may offer revisions, corrections, or adjustments to resolve the concern. Our goal is to ensure the final work meets the agreed project requirements whenever possible.

5. Refund Approval

Refund approvals are reviewed on a case-by-case basis. If a refund is approved, it will be processed using the original payment method or another agreed method within a reasonable timeframe, depending on the payment provider and banking process.

6. Partial Refunds

In some cases, we may approve a partial refund instead of a full refund. This may happen if part of the service has already been completed, delivered, or used.

7. Project Cancellations

If a project is canceled before completion, any refund will depend on the amount of work already completed and resources already used. Completed work, strategy time, design time, development time, and communication effort may be deducted from the refund amount.

8. How to Request a Refund

To request a refund, please contact us at:

• Email: help@nrshaownit.com
• Website: https://nrshaownit.com

Please include your name, project details, date of delivery, and a clear explanation of the issue.

9. Changes to This Policy

We may update this Refund Policy from time to time. Any changes will be posted on this page with a revised effective date.

10. Contact Us

If you have any questions about this Refund Policy, please contact us:

• Business Name: NR SHAOWN IT
• Registered Location: Islampur, Jamalpur, Bangladesh
• Email: help@nrshaownit.com
• Website: https://nrshaownit.com